Terms of Service

Last updated: December 21, 2024

Welcome to Technologen AI. These Terms of Service ("Terms") govern your access to and use of our website, applications, and AI-powered content generation services (collectively, the "Service"). By creating an account or using our Service, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. If you do not agree to these Terms, you may not access or use the Service.

Important Notice Before Signing Up

  • • By signing up, you agree to these Terms of Service and our Privacy Policy.
  • • You must be at least 13 years old (or 16 in the EEA) to use this Service.
  • • You are responsible for all content you generate and how you use it.
  • • AI-generated content may have limitations on copyright protection.
  • • Subscription fees are billed in advance and subject to our refund policy.

1. Definitions

  • "Service" refers to Technologen AI's website, applications, APIs, and all related services.
  • "User," "you," or "your" refers to individuals or entities accessing or using the Service.
  • "Content" refers to all AI-generated videos, images, music, and other outputs created through the Service.
  • "User Content" refers to prompts, inputs, uploads, and other materials you provide to the Service.
  • "Credits" refers to the virtual currency used to generate content on the platform.
  • "Subscription" refers to paid access plans that provide credits and features.

2. Account Registration

2.1 Eligibility

To use our Service, you must:

  • Be at least 13 years old (or 16 in the European Economic Area)
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information

2.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains accurate and up-to-date

3. Service Description

Technologen AI provides an AI-powered platform for generating creative content including:

  • AI Video Generation: Create videos from text prompts
  • AI Image Generation: Generate images and artwork from descriptions
  • AI Music Generation: Compose original music and audio

The Service is provided "as is" and we continuously work to improve quality and features. Generation results may vary based on prompts, model capabilities, and other factors.

4. Subscriptions & Payments

4.1 Subscription Plans

We offer various subscription tiers with different credit allocations and features. Current pricing is displayed on our pricing page. Prices may change with notice.

4.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is processed securely through Stripe
  • You authorize us to charge your payment method on file
  • Failed payments may result in service suspension

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel anytime through your account settings.

4.4 Price Changes

We reserve the right to modify pricing with at least 30 days' notice. Price changes will apply to your next billing cycle after the notice period.

5. Refund & Cancellation Policy

Refund Policy Summary

We want you to be satisfied with our Service. Please review our refund policy carefully before subscribing.

5.1 Eligibility for Refunds

Refunds ARE available if:

  • ✓ You request a refund within 7 days of your first subscription payment
  • ✓ You have not used more than 10% of your allocated credits
  • ✓ There is a significant, documented technical issue preventing service use
  • ✓ You were charged in error (duplicate charges, wrong amount)

Refunds are NOT available if:

  • ✗ More than 7 days have passed since the initial subscription
  • ✗ You have used more than 10% of your credits
  • ✗ You simply changed your mind after using the service
  • ✗ You are dissatisfied with AI generation quality (results vary)
  • ✗ Your account was terminated for policy violations

5.2 How to Request a Refund

To request a refund:

  1. Email [email protected] with subject "Refund Request"
  2. Include your account email and reason for the refund
  3. We will review your request within 5 business days
  4. Approved refunds are processed within 5-10 business days

5.3 Cancellation

  • You can cancel your subscription at any time through account settings
  • Cancellation takes effect at the end of your current billing period
  • You retain access to paid features until the period ends
  • Unused credits expire when your subscription ends
  • No partial refunds for unused time in the billing period

5.4 Credit Purchases

One-time credit purchases (if offered) are non-refundable once the credits have been added to your account. Unused credits from one-time purchases do not expire.

6. Credits System

  • Credits are required to generate AI content
  • Different content types consume different amounts of credits
  • Subscription credits reset each billing cycle (unused credits do not roll over)
  • Credits have no cash value and cannot be transferred or sold
  • Credit costs per generation are displayed before you confirm
  • Failed generations due to system errors will have credits refunded

7. Content Ownership & Rights

7.1 Your Rights to Generated Content

Subject to these Terms and your subscription plan:

  • Paid Plans: You receive a broad license to use generated content for commercial and personal purposes, including modification, reproduction, and distribution.
  • Free Tier: You may use generated content for personal, non-commercial purposes only.
  • You are responsible for ensuring your use complies with applicable laws.

7.2 AI-Generated Content & Copyright

Important: The legal status of copyright for AI-generated content is evolving and varies by jurisdiction. In some countries, AI-generated content may not be eligible for copyright protection. We make no guarantees regarding copyright ownership or protection of AI-generated content. Similar policies apply at OpenAI, Midjourney, Stability AI, and other major AI platforms.

7.3 License to Us

By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use your prompts and inputs solely for providing the Service, improving our AI models (in aggregated, anonymized form), and as necessary for legal compliance.

7.4 No Exclusivity

AI models may generate similar or identical outputs for different users with similar prompts. We do not guarantee exclusive or unique content.

8. Acceptable Use Policy

You agree to use the Service responsibly and in compliance with all applicable laws. You must NOT:

  • Violate any laws, regulations, or third-party rights
  • Use the Service for fraudulent or deceptive purposes
  • Attempt to circumvent usage limits or security measures
  • Reverse engineer, decompile, or extract our AI models
  • Use automated systems to access the Service without permission
  • Resell, redistribute, or sublicense access to the Service
  • Interfere with or disrupt the Service or servers
  • Upload malware, viruses, or harmful code
  • Impersonate others or misrepresent your affiliation

9. Prohibited Content

You may NOT use the Service to generate content that:

Strictly Prohibited

  • ✗ Child sexual abuse material (CSAM)
  • ✗ Non-consensual intimate imagery
  • ✗ Content promoting violence or terrorism
  • ✗ Hate speech targeting protected groups
  • ✗ Content intended to harass individuals

Also Prohibited

  • ✗ Deepfakes of real people without consent
  • ✗ Misinformation or disinformation
  • ✗ Spam or misleading commercial content
  • ✗ Content infringing copyrights/trademarks
  • ✗ Malware, phishing, or scam materials

Violation of these restrictions may result in immediate account termination without refund and may be reported to law enforcement.

10. Intellectual Property

10.1 Our Intellectual Property

The Service, including our website, branding, AI models, software, and documentation, is owned by Technologen AI and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

10.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use them without compensation or attribution.

10.3 Copyright Infringement

You are responsible for ensuring your prompts do not infringe on existing copyrights, trademarks, or other intellectual property rights. Do not attempt to recreate copyrighted characters, scenes, or works owned by others.

11. AI Service Limitations

You acknowledge and accept that:

  • AI-generated content may not always match your expectations
  • Quality, accuracy, and consistency of outputs may vary
  • The Service may occasionally produce unexpected or incorrect results
  • Generation times may vary based on system load and complexity
  • We may update or change AI models, which may affect outputs
  • Certain content requests may be filtered or blocked by safety systems
  • The Service may be unavailable during maintenance periods

12. Third-Party Services

The Service integrates with third-party services including:

  • Stripe: For payment processing (Stripe Terms)
  • Google OAuth: For authentication (Google Terms)
  • AI Model Providers: For content generation
  • Cloud Infrastructure: For hosting and storage

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF CONTENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM USING THE SERVICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECHNOLOGEN AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify, defend, and hold harmless Technologen AI and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) your generated content.

16. Termination

16.1 Termination by You

You may cancel your account at any time through your account settings or by contacting support.

16.2 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activity
  • Generate prohibited content
  • Fail to pay subscription fees
  • Abuse the Service or other users

16.3 Effect of Termination

Upon termination, your right to access the Service ends immediately. Generated content may be deleted. We may retain certain data as required by law or for legitimate business purposes.

17. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or prominent notice on the Service at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Technologen AI is registered, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in the courts of competent jurisdiction.

19. Contact Information

For questions about these Terms, please contact us:

Technologen AI

General Inquiries: [email protected]

Billing & Refunds: [email protected]

Legal Matters: [email protected]

Agreement

By creating an account or using Technologen AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.