Privacy Policy

Last updated: December 21, 2024

At Technologen AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform and services.

By accessing or using Technologen AI, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Table of Contents

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, and profile information provided through Google OAuth or other authentication methods.
  • Payment Information: When you subscribe to paid plans, our payment processor Stripe collects payment card details, billing address, and transaction history. We do not store complete credit card numbers on our servers.
  • Content & Prompts: Text prompts, descriptions, and instructions you provide to generate AI content.
  • Communications: Information you provide when contacting support, providing feedback, or communicating with us.
  • User Preferences: Settings, preferences, and customizations you choose within the platform.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type, unique device identifiers.
  • Usage Data: Pages viewed, features used, time spent on platform, click patterns, and interaction data.
  • Log Data: IP address, access times, referring URLs, and error logs.
  • Location Data: General geographic location based on IP address (country/region level).

1.3 Information from Third Parties

  • Google OAuth: When you sign in with Google, we receive your Google account email, name, and profile picture as authorized by you.
  • Payment Processors: Transaction confirmations and payment status from Stripe.
  • Analytics Providers: Aggregated usage statistics and performance metrics.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI content generation services
  • Process your transactions and manage your subscription
  • Authenticate your identity and secure your account
  • Generate AI content based on your prompts and preferences
  • Send you service-related communications, updates, and notifications
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our platform and user experience
  • Detect, prevent, and address technical issues, fraud, or security threats
  • Comply with legal obligations and enforce our terms of service
  • Send marketing communications (with your consent, where required)

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data based on: (a) your consent, (b) performance of our contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations.

3. Google OAuth & Third-Party Authentication

What We Access from Google

When you choose to sign in with Google, we request access to:

  • Email Address: To create and identify your account
  • Name: To personalize your experience
  • Profile Picture: To display in your account (optional)

What We Do NOT Access

  • ✓ We do NOT access your Google Drive files
  • ✓ We do NOT read your Gmail messages
  • ✓ We do NOT access your Google Calendar
  • ✓ We do NOT access your contacts
  • ✓ We do NOT post on your behalf

Managing Google Permissions

You can revoke Technologen's access to your Google account at any time by visiting your Google Account Security Settings. Revoking access will prevent you from signing in with Google, but you can contact us to request account deletion.

4. Payment Processing & Stripe

We use Stripe as our payment processor. When you make a purchase or subscribe to a paid plan:

What Stripe Collects

  • • Credit/debit card number
  • • Card expiration date
  • • CVV/security code
  • • Billing address
  • • Transaction history

What We Store

  • • Last 4 digits of card (for display)
  • • Card type (Visa, Mastercard, etc.)
  • • Subscription status
  • • Transaction references
  • • Billing history

We never store complete credit card numbers or CVV codes. All payment data is processed securely by Stripe in compliance with PCI-DSS standards. For more information, see Stripe's Privacy Policy.

5. AI-Generated Content & Data

Your Prompts & Generated Content

  • Your text prompts are processed by our AI models to generate content (videos, images, music).
  • Prompts may be temporarily stored for processing and may be logged for debugging and service improvement.
  • Generated content is stored in your account and can be downloaded or deleted by you.
  • We do not use your specific prompts or generated content to train AI models without your explicit consent.

Third-Party AI Services

We may use third-party AI model providers to generate content. Your prompts may be transmitted to these services for processing. These providers are bound by data processing agreements and are required to maintain confidentiality.

Content Moderation

We may review content and prompts to ensure compliance with our acceptable use policy, prevent abuse, and maintain platform safety. This may involve automated systems and human review.

6. Information Sharing & Disclosure

We may share your information with:

Service Providers

Third-party companies that help us operate our business (payment processors, cloud hosting, analytics, customer support tools). They are contractually obligated to protect your data.

AI Model Providers

Services that power our AI content generation capabilities. Prompts and content requests are transmitted for processing.

Legal Requirements

When required by law, subpoena, court order, or to protect our rights, safety, or property, or that of our users and the public.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Data Retention

We retain your information for as long as:

  • Account Data: Until you delete your account or request deletion
  • Generated Content: Until you delete it or close your account
  • Transaction Records: Up to 7 years for legal and accounting purposes
  • Log Data: Typically 90 days for security and debugging
  • Backup Data: May persist in backups for up to 30 days after deletion

8. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms including OAuth 2.0
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • PCI-DSS compliant payment processing through Stripe
  • Secure cloud infrastructure with leading providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

9. Your Rights & Choices

Depending on your location, you may have the following rights:

Access & Portability

Request a copy of your personal data in a portable format.

Correction

Update or correct inaccurate personal information.

Deletion

Request deletion of your account and associated data.

Opt-Out

Unsubscribe from marketing emails and promotional communications.

Restriction

Request that we limit how we use your data.

Objection

Object to processing based on legitimate interests.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days (or as required by applicable law).

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for the platform to function (authentication, security)
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

11. Children's Privacy

Technologen AI is not intended for users under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with all service providers
  • Compliance with applicable data protection frameworks

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Technologen AI

Email: [email protected]

General Support: [email protected]